Field Service

  • The field service technician can have different roles depending on the sector and the company in which he works. In general, they are responsible for managing all customer support tickets in various facilities. Installation, repair, maintenance, system improvement, and on-site testing are some of the most common functions of the field service technician. Technical Description of Field Technician As a field service technician in our company, you will be responsible for ensuring proper activity management to achieve exceptional customer satisfaction. Duties and responsibilities of the field service technician Perform customer support activities Perform all on-site installation, repair, management and maintenance activities Track and document the progress of the work Perform troubleshooting Identify all problems Suggest and implement the solution Operate the vehicle safely Check and update the field automation systems and databases Comply with company rules and regulations Join colleagues and other team members Building relationships and trust with customers and customers. Field Service Technician requirements and qualifications • Experience of a service technician in the field of X years or similar role • Experience in the management and conservation of technical equipment • Critical thinker and problem-solving skills • Team player • Good time management skills • Great interpersonal and communication skills • Used to the use of tools and mobile applications The Role of the Field Technician IT Field Technicians are essential to the work we do at Handex. They carry out a series of tasks on various worksites and environmental improvements, including wastewater treatment plants and refineries. Examples of work including our Field Technicians Project-related tasks, including construction and subject handling tasks Preventive monitoring and maintenance systems Manage repairs Carry out sampling work, including reading collection and samples Collection and recording of accurate and complete accurate data Calibration and operation of field parameter meters Field technicians carry...