Top 5 Business Communication Trends in the 2020s

Strong communication skills are more important than ever before. Due to the coronavirus pandemic, roughly half of American employees are working from home. Under these circumstances, it is impossible to maintain productivity without effective communication.

There are a number of communication trends that are influencing the business world. New communication technology is helping to bridge the gap between remote employees during a difficult time.

Explore five business communication trends to get a jump on the competition.

1. Collaboration Tools

One way that businesses are bridging the virtual gap is by using collaborative applications. For example, Microsoft Teams is a popular new tool used in the business world.

This tool allows employees to seamlessly hold meetings with both video and audio support. In addition, employees can share their computer screen to work on spreadsheets or reports in real-time. Other popular features include recording meetings and a SharePoint for common file access.

2. Mobile Communication

In the 21st century, everyone is on the go. It is time to take a look in the mirror if your company is not mobile-friendly. Your employees will certainly be more productive if they can get work done outside the office.

There are a few things you can do to enhance mobile communication. For starters, your company can optimize intranet content and emails for mobile usage.

Your employees can hit the ground running if they can clear out their inbox during the morning commute. Other mobile communication tools like DeskAlerts.

With this tool, you can send mass notifications to your employees. Let them know about an upcoming meeting so that they come prepared.

3. Video Conferencing

Video conferencing is one of the hottest trends in business. Your company can save big dollars by relying on video conferencing instead of physical meetings. Think of the cost avoidance by eliminating flight and lodging costs.

Better yet, video conferencing technology is rapidly advancing. Now, 4K video calls with images of at least 8 million pixels are commercially available for a cheap price.

4. VOIP Phone Solutions

Many companies are moving to voice over internet protocol (VOIP) technology. This is the tech that allows for voice and multimedia communication over the internet.

There are small business hosted PBX solutions that are popular. They have digital headsets and other cool features like sending a voicemail to e-mail.

5. Audio Communication

The conventional wisdom is that video marketing is the best way to communicate with customers. For this reason, many businesses are turning to Snapchat and Instagram to post marketing videos.

However, audio communication is surging and taking aim at the top spot. Podcasts and audiobooks are popular right now. People enjoy the fact that they can multi-task while listening to informative content.

Top Business Communication Trends

Communication is key to productivity during these unprecedented times. Moving forward, the new normal is likely to include a high proportion of remote work. Businesses will need to rely on tools like VOIP phone solutions and collaborative apps.

If you enjoyed this article about the top business communication trends, check out our business blog for more great content.