A Complete Guide to Managed IT Services: The Key Things to Know

Technology has changed a lot in business over the past several years. We’ve gone from stacks of paperwork and phone calls to handling almost everything online. Advancements in tech aren’t expected to slow down in the future, either.

Reports show that the average company plans on increasing tech spend by 44% in 2020. If you want to keep up with these businesses, you need to do the same thing yourself.

If you’re struggling with IT, working with managed IT services is an option worth considering. Keep reading to learn what managed services are and how they will help your business.

What Are Managed IT Services?

Information technology wasn’t always that hard for small businesses. You hired a tech to set up a few computers and connect them with a network. Unfortunately, things are more complicated these days.

You need a wide variety of skill sets to build an IT infrastructure today. Many businesses don’t have the budgets to afford all the employees they need. Managed services companies help businesses in these situations.

A managed services company will come in and take an audit of your network. Once they learn about your business, they will build out your infrastructure for you. From there, you only need to pay a monthly retainer for any tech support you need.

How Do Managed IT Support Services Help?

The good news is that a managed services provider does a lot more than get your IT infrastructure up and running. Below are six benefits you’ll see when you outsource your IT services.

1. Make a More Productive Team

Your employees are only going to be as productive as their tools let them. While many tools of the past do work, they don’t allow people to work as efficiently as possible. The good news is that modern online tools change that.

An IT consulting company can set you up with any productivity tool you need. These tools will allow you to have remote meetings, collaborate online, and work from anywhere.

Your IT team will also help keep your systems online all the time. If your systems aren’t running, your business isn’t making money. Working with a managed services provider will give you a reliable IT infrastructure that keeps your team working.

2. Experience Less Risk

You’re going to have some risk whenever you run a business. However, that doesn’t mean you shouldn’t do everything you can to mitigate that risk and plan for it. Working with an experienced IT provider can help you do this.

They know what problems you’ll face when you start using technology. You’ll learn what issues you need to look for when you make plans. Once you know your risks, you can better determine if a plan of action is worth pursuing.

3. Create a Security Plan

Data security is growing more important as each year passes. Businesses are beginning to store massive amounts of information about their customers. They must do everything they can to protect that information.

You won’t have a choice in this, either. More regulations are being passed by the government that requires companies to put the best security practices in place. If you don’t, you can face fines and closure until you fix your problems.

If you need help with putting together a security plan, managed IT services will help. They have security experts on their payroll who can get your business security to where it needs to be.

4. Have Flexibility When You Scale

It takes time and money to onboard new employees for your company. If your business is scaling fast, you might not have the time to find the right person for the job.

A managed services provider can help by giving you quick access to the talent you’re looking for. Instead of wasting time in interviews, all you need to do is call your provider and tell them your needs. They can scale your service level to whatever level you need.

You can scale your services up and down, so don’t worry about buying more support than you need. You can always switch to another support level whenever your needs change.

5. Provide Full-Time Support for Your Team

Business doesn’t stop at the end of the workday these days. Working from home and into the evening is becoming commonplace. The problem is, people need support at home and at night when your regular IT staff isn’t working.

Outsourcing IT services will give you access to support at all hours. Many companies have employees working shifts at all hours. Your team will be able to make a call to get the help they need, no matter what hour of the day it is.

6. Get the Latest Tech

The tech world is changing faster than ever. New services are being introduced every month that help businesses get more done in less time. The question is, do you have the necessary time to figure out what will work best for your company?

A managed IT company will help you keep up to date. They monitor the latest trends in the tech world. If something makes sense for your business, they will let you know and put the tech in place if you decide it’s worth the cost.

You can add technology like machine learning, cloud desktop services, and remote conferencing software without any hassles. Just let your provider know what’s important to you, and they will take care of the rest.

Get in Touch With a Managed Services Provider Today

It might sound like a simple task to get your business outfitted with the tech it needs. Unfortunately, it isn’t always that simple. Get in touch with a managed IT services provider today to get the help you need.

If you’re wondering what else technology can do for your business, our blog will help. Read our latest posts to discover the latest tech and how it will benefit your company.